Success Story: Carle Clinic Association

Company Profile

One of the largest private physician groups in the U.S., Carle Clinic Association is comprised of more than 330 physicians practicing in more than 50 specialties and subspecialties. In 2007, 19 of our physicians were honored for their outstanding contributions by America’s Best Doctors®.  Our experienced staff continues pioneering breakthroughs in medicine with Alzheimer’s, arthritis and AIDS clinical trials, and through our research affiliation with the world-renowned Mayo Clinic.

Bringing the latest treatment options to the community, Carle Clinic operates three centers of excellence with Carle Foundation Hospital, including Carle Spine Institute and Carle Heart Center. Carle Cancer Center and Mills Breast Cancer Institute open in a new state-of-the-art facility this spring. In summer 2008, Carle Clinic opens two 68,000 square-foot primary care centers. Through our extensive network of regional clinics, outpatient services and residency programs, Carle Clinic strives to provide superior health care for patients throughout east central Illinois.


Carle Clinic Association needed to identify application performance bottlenecks and also needed measurable results for before- and after-upgrade comparison.

Our challenge was a limited amount of time to learn the product and we needed to develop scripts based on real-life workflows and available hardware.


The NeoLoad software requires the shortest learning curve and the product yields valuable results for identifying problems. NeoLoad’s support is second-to-none

Carle Clinic IT identified common workflows in the application with the help of users, then developed scripts in NeoLoad. The results mimicked user experiences leading to quick pinpointing of problems.

Test Results and Added Value

NeoLoad indicated several scripts as sources of slowness. The vendor was able to quickly modify their application to dramatically improve performance.

In addition, by comparing measurements collected from Carle Clinic’s regional sites, NeoLoad helped us identify an area where performance issues were related to our network bandwidth.

Overall, NeoLoad was easy to install and configure and allows users to develop various testing scenarios with little modification. The results are easily understood and interpreted for analyzing problems and developing solutions quickly.